0191 430 2000
Russell House, Monkton Business Pk
6 Mill Lane
NE31 2JZ
North East Ambulance Service Operations Centres receive over 1million 999 and 111 calls every year.

Responding to calls on the front line are a team of more than 500 paramedics, working alongside emergency care assistants and technicians.

However, not all patients require an emergency ambulance. We also employ advanced practitioners who are able to provide treatment in the community.

With over 550 vehicles covering 10 million miles per year, the Fleet Department work tirelessly to ensure we have safe, well equipped, clean and reliable vehicles for our staff and patients.

You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.

For immediate, life-threatening emergencies, continue to call 999.